Thank you for choosing our women’s casual clothing! We have formulated the following shipping policy to ensure the safe and timely delivery of your goods. Please read it carefully before placing an order.
- Shipping area:
We provide shipping services worldwide. No matter where you are located, we can deliver your order to your specified address. - Domestic Shipping Policy
2.1 Shipping Processing Time
We will process and ship your order within 3 working days after payment is confirmed. Orders will be processed within working days, and weekends and holidays will not be included in the processing time.
2.2 Shipping Service Providers
Our main shipping service providers include:
UPS
FedEx
DHL
2.3 Shipping Fee Instructions
The shipping fee will be automatically calculated and displayed at checkout based on the specific weight and shipping method of the order.
2.4 Estimated Shipping Time
Depending on the courier service, the estimated shipping time is as follows:
UPS/FedEx: 2-5 working days (depending on the specific region)
DHL: 3-7 working days (depending on the specific region)
2.5 Duties and Taxes
Generally, domestic orders are not subject to customs duties and import taxes.
- International Shipping Policy
3.1 Shipping Processing Time
International orders will be processed and shipped within 5 working days after payment is confirmed.
3.2 Shipping Service Providers
The main shipping service providers we use for international orders include:
DHL
FedEx
USPS
3.3 Shipping Fee Instructions
International shipping costs are calculated based on the destination, package weight and size. During the checkout process, the shipping cost will be automatically displayed. (Please contact customer service for confirmation).
3.4 Estimated Shipping Time
The estimated shipping time for international orders is as follows:
DHL/FedEx: 7 working days (depending on the destination)
USPS: 14 working days (depending on the destination)
3.5 Duties and Taxes
International shipments may involve customs duties or import taxes, the specific amount of which varies according to local laws and regulations. The resulting customs duties or import taxes are the responsibility of the recipient. We recommend that you consult your local customs department to understand the relevant policies before placing an order.
- Order Tracking
Once your order is shipped, we will send you a confirmation email with a tracking number. You can check the order status by visiting the corresponding courier service website and entering the tracking number. - Notes
We are not responsible for shipping delays caused by force majeure (such as natural disasters, political factors, epidemics, etc.).
If the package is damaged or lost during transportation, please contact us in time and we will assist you in making a claim.
Our customer service team will assist you as soon as possible to ensure that your shopping experience is as smooth as possible.